Warranty procedure

Should your Magimix require service or repairs, please follow the procedure below:

1. Have your purchase receipt ready. It must be a tax invoice indicating the product purchased, where it was purchased from and purchase date.
2. Fill in the form with the required information here. Under TOPIC, select SERVICE AND WARRANTY.
3. Wait for a response from our Service team. If the matter is urgent, call 1300 624469 (Mon-Fri, 11am to 3pm AES/DT) and we will do our best to help.

*Please note, warranty repairs are only valid if a manufacturing fault has been found. Warranty claims will only be honoured with a valid purchase receipt.

For New Zealand customers: Unless your machine was purchased from an Australian retailer, please contact Magimix New Zealand for all service enquiries.

FOR ALL COOK EXPERT REPAIRS, PLEASE FILL OUT A FORM HERE.

If you have been advised by our Service team to bring your machine to an authorised service agent, please type your SUBURB below to find one closest to you.